Which of the following statements is true about a yes-but approach to handling hostile interviewees?
A. It withholds an explicit statement of purpose or intent to avoid a knee-jerk negative reaction from interviewees.
B. It heightens hostility and disagreement by attempting to establish common ground early on.
C. It gets interviewees in the habit of agreeing, so when disagreements arise, they will be less likely to disagree.
D. It begins with areas of agreement and similarity and gradually leads into points of disagreement.
Answer: D
Communication & Mass Media
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Communication & Mass Media