Which of the following is one of the five steps leading to relationship termination?

The idea that you encode into symbols and send to a receiver by means of a channel is called the ________

Fill in the blank with the appropriate word.

In the context of closing techniques, a(n) ________ stresses why an interviewee should act now.

A. sense of urgency close B. summary close C. I'll think it over close D. price close