Hurtful messages are attacks on the recipient's identity

If an Internet document identifies its author but says nothing about her or his qualifications, your textbook recommends that you

A. cite the sponsoring organization instead of the author. B. type the author's name into the Google search box. C. give up on this document and look for a different source. D. assume that the author is objective and unbiased. E. assume that the author is an expert on the topic.

It is usually a good idea for a speaker to dress much better than the audience.

Answer the following statement true (T) or false (F)