Amy's group for her speech class was following the reflective-thinking method for problem-solving small groups. When it came time to choose the best solution, the group decided early on to take a vote, with the majority winning out, rather than drag out the discussion until the group could reach a decision that pleased everyone. According to your textbook, was this the best way for Amy's group to proceed?

A. Yes. Voting is the recommended procedure for reaching a decision in small groups.
B. Yes. Voting is the most effective way to reach a decision and maintain group harmony.
C. No. A small group should try every method to reach consensus before resorting to a vote.
D. No. Rather than voting, a group should brainstorm about rephrasing the question for discussion.
E. Yes. Continuing to discuss solutions usually leads to interpersonal conflicts in the group.

Answer: C

Communication & Mass Media

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