All of the following are perceptual characteristics of environments EXCEPT

a. formality
b. warmth
c. privacy
d. cost
e. constraint

d

Communication & Mass Media

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Position power includes reward and coercive power whereas personal leadership power includes legitimate and informational power

True False

Communication & Mass Media

When it comes to the web, use ______ bits of information to give people the most important information first and then move on.

A. medium B. long C. short D. super long

Communication & Mass Media