Marion Franklin is the CEO of a local real estate company, Action Realty. The community has seen an increase in population over the last two years, and new neighborhoods are being built as a result. Marion's staff of realtors is very busy,
and Marion needs to hire a new agent. Although Marion has hired agents in the past, they have not always turned out to be as successful as she had hoped. Marion is considering making changes to the way she interviews job candidates.
Which of the following best supports the argument that Marion should use structured interviews?
A) Marion likes applicants to evaluate themselves and to describe their goals.
B) Marion is viewed as a fair employer by most of her subordinates.
C) Marion lacks highly effective interviewing skills.
D) Marion's best agent has recently retired.
Answer: C
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A major problem associated with the use of want books (want slips) is that this technique _____
a. requires a sophisticated data base b. relies on retail salespeople to enter the relevant information c. requires a computer-based retail information system d. requires electronic data interchange capability