When Antoine disagrees with others' ideas, he often responds with statements about the person's personality like, "You are such an impractical person." This leads to further conflict within the group. Which guideline for small group communication should Antoine consider if he wants to improve?

A. Be group oriented.
B. Center conflict on issues.
C. Beware of social loafing.
D. Ensure understanding.

Answer: B

Communication & Mass Media

You might also like to view...

Jerry is listening to a peer's speech about Roth IRA's, and he puts the information into what he knows about investing. Which step of listening is best represented by Jerry's placement?

A. assignment of meaning B. assignment of filters C. assignment of language D. none of the above

Communication & Mass Media

The reports that public relations people write are quite different than those book reports you did in your high school English classes

Indicate whether the statement is true or false

Communication & Mass Media