The procedure for a focus group interview is to select 2-3 people from a target public, bring them to a central location and talk with them for about 30 minutes on some topic

It is important to know your conflict management style even if your style is different from the

other people involved in the conflict. Indicate whether the statement is true or false

President Lincoln:

a) enjoyed hearing about political gossip; b) welcomed all reporters at the White House; c) used the press as a sounding board; d) was accused of all kinds of misconduct by the press; e) all of the above.