Which of the following is a philosophy that was widely adopted, first by Japanese companies and then American companies during the 1980s and early 1990s and from which the Six Sigma methodology directly descended?

A. Total quality management

B. Enterprise resource planning

C. Business process reengineering

D. Just-in-time

E. Business process outsourcing

A

Business

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A. Adherence to important values B. Job mastery C. Reinforcing the stories and folklore D. Selection of entry-level personnel

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In which market would there be a shortage of housing?

A. Buyers market B. Housing market C. Sellers market D. Deficit marker

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