People who read, observe, but do not actively participate in online communities are called ________

a. spammers
b. lurkers
c. hoaxers
d. phishers

Answer: b

Communication & Mass Media

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You find yourself involved in a conflict with your roommate over whose turn it is to do the

dishes. You are looking for a "win?win" solution to the problem. Which of the five traditional approaches to conflict management can you use? a. avoidance b. accommodation c. collaboration d. compromise e. C and D f. A and B

Communication & Mass Media

"Nonverbal messages are ambiguous" means that

a. they are not communicative. b. none have direct meanings. c. their meaning can be affected by our relationships. d. they convey emotions

Communication & Mass Media