Which of the following is an example of a "hot" medium?

Which of the following is a recommended guideline for effective informative speaking?

a. Use offensive language to gain the audience's attention. b. Connect with listeners' values and experiences. c. Ask the audience to take a lot of notes. d. Avoid using visual aids, which can overwhelm an audience

People often don't listen to others because they stereotype them and assume they have nothing to say

Indicate whether the statement is true or false