Each listener plays several roles and belongs to several reference groups which influence his or her

reactions to any speech.

Indicate whether the statement is true or false

TRUE

Communication & Mass Media

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When instructors fail to make eye contact with their students, it suggests to the students that the instructor is not interested in them and not approachable

Indicate whether this statement is true or false.

Communication & Mass Media

The ____________________ model for organizational change

finds members of the organization working hand-in-hand with the communication professional to identify problems, propose solutions, implement action, and evaluate results. Fill in the blank with correct word

Communication & Mass Media