A speaker who seems very lighthearted as he or she discusses the grave problem of puppy mills is likely not going to appear to have much ______.

a. conviction
b. conversation
c. confidence
d. capriciousness

a. conviction

Communication & Mass Media

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Jennifer is traveling abroad and can't understand why the individuals in this country do not speak English. Jennifer thinks that English is the best and most widely used language, so naturally everyone should speak it. Jennifer's thinking and beliefs would be considered:

a. confucist. b. imperialist. c. ethnocentric. d. capitalist.

Communication & Mass Media

As a rule, group problem solving generates more ideas and produces better solutions to complex problems

True False

Communication & Mass Media