Which of the following should you review at the birth of a child?

Skimming is also known as penetration pricing

Indicate whether the statement is true or false

Which of the following is not identified as an insight from empathic design?

a. work-arounds, or ways that users have developed to cope with imperfect situations b. ways in which users have customized the product to their own needs c. unique usage situations for the product d. identification of what the high-tech company is technologically capable of delivering e. circumstances that prompt people to use a product or service