Ms. Putnam, a new patient, called your office to schedule an appointment. Which of the following describes best what you should do?

From what is phosphoric acid manufactured?

a. Anhydrous hydrogen fluoride b. A mixture of potassium perchlorate and sulfuric acid distilled at less-than-atmospheric pressure c. Phosphate rock, an ore containing calcium phosphate d. Adding water to anhydrous ammonia

If the initial assessment reveals altered mental status, abnormal breathing and/or uncontrolled bleeding, this is termed a:

a. priority patient b. sick patient c. high-risk patient d. dangerous patient