What is the most important action for the insurance billing specialist to take when a patient with Medicaid coverage who was seen on January 23rd returns for a follow-up visit 2 weeks later on February 6th?
A. welcome the patient back to the office
B. have the patient complete a new registration form
C. verify current Medicaid eligibility
D. collect the office visit co-payment before the patient is seen
Answer: C
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