In the unlikely event you reach an office professional (instead of a voice mail of the person you are calling), how should you address the person?

a. Ask for the person you are calling for.
b. Ask for the person's extension without offering any other information.
c. Ask for the person you are calling for, state your name and purpose for calling.
d. Ask for the person you are calling for, and state your name.

D

Business

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The accounting rate of return method considers the time value of money

Indicate whether the statement is true or false

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Another way Numi Organic Tea identifies potential customers is through what they want from the product; they are looking for organic, fair-trade, premium quality tea, according to the video. What type of market segmentation is used to identify customers in this way?

a. Geographic segmentation b. Demographic segmentation c. Benefit segmentation d. Usage-rate segmentation

Business