A user calls and complains that he cannot get onto the Internet, although he could just minutes before. What should you say to the user?

a. Let me get my supervisor.
b. Wait 10 minutes, and then try it again.
c. What is your IP address?
d. Do you remember the last thing that you did?

Answer: d. Do you remember the last thing that you did?

Computer Science & Information Technology

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You have created a number of different documents using several applications including Word, Excel, and PowerPoint. These files are located in different folders on your hard drive. You want to be able to access these folders from a single location without actually moving them from their current location. What feature of Windows 7 can you use?

A. distributed file system B. gadgets C. libraries D. file server resource manager

Computer Science & Information Technology

Do not leave your phone in a hot car because the ____ can overheat and possibly explode.

A. mobile battery B. GPS C. display D. uninterrupted power supply

Computer Science & Information Technology