CHOOSE ALL THAT APPLY. These types of processes typically take place as a relationship is ending.

The speaking outline has only one major rule. What is it?

a. The outline must be very detailed. b. Any point that is subdivided must have at least two subpoints. c. Each point in the outline should introduce a word or phrase. d. The outline must be brief.

In which instance below is listening the most important communication skill?

A. You have to read and understand complicated directions. B. You have to train other salespeople how to sell. C. You have to edit the proposal that your coworker wrote. D. You have to write a proposal for an important deal.