Praising other members for their work is an example of leader¬ship through transactional processes

When citing an author in your presentation, you should be certain to do all of the following

EXCEPT A) make sure any authority you cite is actually an authority on the subject. B) make sure you cite authorities who share your biases. C) make sure you explain dissenting points of view. D) make sure you cite authorities accurately.

When you have to process several new details and master skills in a course, you may find it difficult because of which of the following problems:

A. message overload. B. receiver apprehension. C. message complexity. D. message selectivity.