A bad connection during a cell phone conversation is an example of ________

Which of the following is a recommendation found in the text for eye contact?

a. Look primarily to the center of the room. b. Memorize your speech, so you can maintain eye contact. c. Establish eye contact before you say anything. d. Look past your listeners if you are nervous.

Increased access to information made possible by electronic communication that links people all over the world creating a modern world-wide community is known as __________

a. global village b. hypodermic needle model c. gate keeper d. agenda setting e. cultivation theory