A(n) ____________________ is a contract between an organization and an external support provider that defines the expected performance of user support services.

Fill in the blank(s) with the appropriate word(s).

SLA

Computer Science & Information Technology

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Most ________ are used for research and performing powerful calculations as quickly as possible

Fill in the blank(s) with correct word

Computer Science & Information Technology

A chart can be created in Excel using a datasheet and then inserted into a Word document

Indicate whether the statement is true or false

Computer Science & Information Technology