Mirachelle is a pastor at a church. While delivering a sermon earlier this morning, many members of her congregation nodded their heads in agreement. Which goal of persuasion does this best illustrate?

The area near the top of the frame is conventionally used to suggest

a. power, authority, and aspiration. b. fear, anxiety, and acrophobia. c. the unknown, the fearful, and the unseen danger. d. subservience and vulnerability.

Which is NOT a positive consequence of conflict?

a. Conflict can prevent hostility from building up. b. Conflict can interfere with member motivation. c. Conflict can produce better solutions. d. none of these