________ communication allows employees at lower levels to communicate their ideas and feelings to higher-level decision makers
A) Downward
B) Lateral
C) Two-way
D) Upward
Answer: D
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Which of the following is not always an example of nonstore retailing?
a. direct selling b. direct marketing c. airport retailing d. vending machines
Although electronic monitoring offers some advantages to a company, it may also result in disadvantages. Which of the following is the MOST significant disadvantage of electronic monitoring of employees?
A) Electronic monitoring may cause many employees to request decreased levels of supervision. B) Electronic monitoring devices' electromagnetic fields can disrupt company telecommunications. C) Electronic monitoring, even at its best, can crash computers. D) Electronic monitoring can result in increased employee stress and anxiety. E) Electronic monitoring can be conducted with recording devices so small that employees do not realize they are being recorded.