The contact stage does NOT involve interactional and perceptual processes

To counteract bad moods in the workplace, it's good to e-mail jokes or inspirational messages to everyone on your routing list

Indicate whether the statement is true or false.

A fire chief urged a group of new parents to use only recommended car seats for safety when traveling with their children. This is an appeal to

a. harmony. b. gain. c. need. d. commitment.