Performance appraisal is an informal system of review and evaluation of individual or team task performance

The process in which a neutral third party listens to both sides in a dispute and makes suggestions toward an agreeable solution is called the _____ process.

Fill in the blank(s) with the appropriate word(s).

When using the opinions of people with acknowledged authority to support a message, what type of sources are you using?

A) Expert authority B) Personal experience C) Examples D) Numerical data E) Trends