When Ernesta realizes during an office meeting that she’s interrupted a co-worker twice, she demonstrates the skill of

a. empathy.
b. self-monitoring.
c. cognitive complexity.
d. affinity.
e. metacommunication.

Answer: b

Communication & Mass Media

You might also like to view...

Which of the following is NOT a recommendation when using a microphone?

A. Practice with the type of microphone you will be using. B. Talk directly into the microphone at a normal volume. C. In order to test the volume of the microphone, simply blow into the mike. D. Be careful when articulating b and p sounds.

Communication & Mass Media

According to your text book, people actually self-disclose more ______.

A. in face-to-face situations B. after a few drinks C. when they are happy D. in mediated contexts

Communication & Mass Media