Libraries, and the librarians that service them, are no longer helpful and comprehensive tools for gathering materials.

What do the phases, "ballpark estimate," "develop a game plan," and "being a team player" reflect about organizations?

A) a sports language B) a masculine language C) a masculine hierarchy D) a motivational language E) an organizational language

To help another person maintain __________, you respect the person's right to be autonomous. For instance, you might request rather than demand that he or she do something.

A. positive face B. selective attention C. attribution of control D. negative face