As originally enacted, Title VII required employers to redress racially imbalanced workforces or change established seniority systems.

Which one of the following is likely to be the least effective way of dealing with a difficult person?

A) Use non-hostile humor to poke fun at his or her behavior. B) Break down his or her self-confidence. C) Be tactful and diplomatic even when the person is a nuisance. D) Attempt to work out a deal with the person.

A job with a 90% learning curve required 20 hours for the initial unit. The fourth unit should require approximately how many hours?

A) 16.0 B) 16.2 C) 18.0 D) 20.0 E) 54.2