________ arise from conflicts between verbal and nonverbal communication

A) Mixed messages
B) Semantic barriers
C) Psychological barriers
D) Language barriers
E) Physiological barriers

Answer: A
Explanation: A) Mixed messages arise from conflicts between verbal and nonverbal communication.

Business

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Which of the following moral theories would closely follow the categorical imperative "Do unto others as you would have them do unto you"?

A) Kantian ethics B) moral relativism C) utilitarianism D) Rawls's social justice theory

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Lisa, an HR manager, has been informed that her employer will be downsizing. Lisa's responsibility is to help the company prepare for downsizing by determining which workers should be laid off. All of the following are important for Lisa to do EXCEPT ____

A) targeting older workers who earn high salaries to save the firm money B) ensuring that protected workers are not disproportionately affected C) utilizing objective, job-related criteria to make layoff decisions D) preparing to deal with COBRA and ERISA requirements

Business