Which term refers to a system in which workers complete their tasks in separate departments without regard to the consequences for the other components of the process?
a. ERP Effect
b. Cross-Functional
c. Functional Structure
d. Enterprise Systems
e. Silo Effect
Answer: e. Silo Effect
Business
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All of the following sales training topics are discussed in your text except:
a. financial reporting. b. body language. c. eye movements. d. identification of people's decision-making styles. e. listening skills.
Business
Request for proposal (RFPs) usually are unnecessary for straight repurchase situations
Indicate whether the statement is true or false
Business