Host-country nationals are employees assigned to key positions in countries other than their own

It takes one day for Peter Gibbons to complete a TPS report and attach the cover sheet. During that day, Peter spends about 15 minutes a day performing actual work and the other 7 hours and 45 minutes spacing out

Which of the following statements is correct? A) Peter's cycle time is 7 hours and 30 minutes. B) Peter's efficiency is 25%. C) Peter's productivity is 8 hours per TPS report. D) Peter's percent value-added time is just over 3%.

Flowcharts, service blueprints, and process charts are effective for documenting and evaluating processes

Indicate whether the statement is true or false