Flow charts are visual documents that medical staff use to track all of the following except:

A one-year-old presents to the physician with a high fever and anxious behavior. The child is not coughing and the mother states that the illness progressed very rapidly. The physician orders a culture of the respiratory tract and Haemophilus influenza type b is isolated. Which of the following diseases has the patient contracted?

A) influenza B) croup C) pneumonia D) epiglottis

An obligation to conform to a particular standard of conduct toward another is called:

a. proximate cause b. misfeasance c. duty of care d. contributory negligence