A user reports problems browsing the internet and their browser has a person with a headset that keeps asking them to "Click here for help". When the user has clicked on the icon to try to resolve the issue, the browser is redirected website to purchase software. Which of the following should be performed FIRST to resolve the issue?

a. Create a Restore Point
b. Patch all security updates for operating system.
c. Train the user of malicious software
d. Identify the malware on the system .

Answer: d. Identify the malware on the system .

Computer Science & Information Technology

You might also like to view...

The Windows 10 program that captures an image of a computer screen is called ________

A) Defender B) Snipping Tool C) Journal D) Edge

Computer Science & Information Technology

The Excel Mark as Complete feature is a workbook developer's way of notifying anyone who opens a workbook that development and testing are complete, and the workbook is ready for use

Indicate whether the statement is true or false.

Computer Science & Information Technology