All people in business listen well

Indicate whether the statement is true or false

FALSE

Communication & Mass Media

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The three most common responses to hurtful messages are

a. defensiveness, empathy and revenge. b. defensiveness, crying/apology, and silence. c. crying/apology, silence, and revenge . d. silence, empathy, and revenge.

Communication & Mass Media

Luna hates group projects in school because she always ends up doing most of the work. Luna is experiencing _____

a. groupthink b. primary grouping c. grouphate d. group mentality

Communication & Mass Media