Which of the following established the tone and the writer's relationship with the audience?

A) The introduction
B) The body
C) The conclusions and recommendations
D) The close
E) The work plan

Answer: A
Explanation: A) At a minimum, an effective introduction accomplishes these four tasks: It establishes the tone and the writer's relationship with the audience. It introduces the subject matter and indicates why it is important. It previews the main idea (if you're using the direct approach). It establishes the tone and the writer's relationship with the audience. It helps the reader understand the context of the report by tying it to a problem or an assignment.