A study of reporting on global warming by Jules and Maxwell Boykoff found that balanced reporting resulted in a small group of skeptics receiving little attention

If you fail to listen for feelings, you may overlook the most important part of the message. What type of listening describes this component of the listening process?

a. analytical listening b. empathic listening c. comprehensive listening d. appreciative listening e. discriminative listening

A semantic differential scale measures the __________ of responses

a. direction b. range c. differential d. intensity