Print/published documents usually include an index unless the document is ______________

A taxpayer whose spouse recently died is most likely to use the ____________ filing status.

A) single B) married filing joint return C) married filing separate return D) head of household E) qualifying widow or widower

A quality circle holds a brainstorming session and attempts to identify the factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings?

A) Ishikawa diagram B) Pareto chart C) flowchart D) control charts E) activity chart