_____ is the miscommunication pattern that occurs when the sender's and receiver's meanings are not the same

Which characteristic of good speeches grabs and holds the attention of the audience?

A) energetic presentation B) colorful content C) good topic D) all of the above

In the context of psychological theories, the tendency to remember the first and last items conveyed orally in a series rather than the items in between is called the _____

A) ?primacy-recency effect B) ?chromatic-position effect C) ?pratfall effect D) ?overjustification effect