Which kind of public would a trade association such as Public Relations Society of America (PRSA) be?

A) functional publics
B) diffused publics
C) normative publics
D) enabling publics
E) social media publics

Answer: C

Communication & Mass Media

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Conflicts over status differences or issues of control are best described as __________ conflicts;

conflicts over events external to the parties involved are best described as __________ conflicts. Fill in the blanks with correct word

Communication & Mass Media

If a verbal message is delivered in an articulate and precise manner, then the physical setting is

not important to how the message is received. Indicate whether the statement is true or false

Communication & Mass Media