The decision making process and the interplay between the user and the reader is a critical factor in how a web site will grow

One of the easiest and best ways to use humor in a presentation is

to poke fun at yourself. Indicate whether the statement is true or false

According to the text, how can conflict help us as individuals?

a. by teaching us to be better thinkers b. by increasing our desire to be connected to others c. by helping us avoid destructive relationships d. by enabling us to win arguments