Non-native English speakers 

A. receive no benefit from skills training.
B. should avoid using manuscript delivery.
C. require less time to prepare their speeches.
D. should check pronunciations for unfamiliar words.

Answer: D

Communication & Mass Media

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Joe is concerned that his committee is not

doing a proper job concerning publicity for the organization to which he belongs; he states his concerns to the group. Which of the following statements is an example of a reply which is a "clarifying" response? A. "Joe, I understand how badly you must feel about this." B. "Joe, I've had some concerns myself. I'm glad you brought up this issue." C. "Joe, I'm hearing you say that you think your committee needs to improve its method of getting more publicity to the public." D. "I think you're doing a great job, Joe!"

Communication & Mass Media

What is the main issue with non-Western conflict styles?

a. The avoiding style clearly aligns with both the Western and non-Western cultures. b. Non-Western cultures have a complete different set of values. c. The collaborating style does not represent the values existing in non-Western cultures. d. Harmony is a central value in the non-Western conflict theories.

Communication & Mass Media