Shaw defines ________ as "the degree to which the task in and of itself is interesting, and attractive to the group members."

When a speaker is trying to promote change, he/she attempts to __________ the listeners' thoughts or behaviors

a. motivate b. distinguish c. manipulate d. redirect

According to Schutz's FIRO Theory, a group member who feels unworthy or undervalued by the group and may withdraw and become a loner is an

a) ideal social member. b) undersocial member. c) ideal personal member. d) overpersonal member. e) underpersonal member.