According to the information provided in Table 12-1, what percentage of the total available service time is being used?

Which of the following statements about the innovation adoption categories is true?

A) More than 50 percent of the population is classified as late majority adopters. B) Early adopters avoid risk. C) Early majority adopters do not want to be the first or the last to try a new product. D) Innovators are a much larger group than laggards. E) Late majority adopters are typically very concerned about social acceptance.

The following is a good habit when preparing for an interview:

A. Research the company's background B. Prepare questions to ask the interviewer C. Plan your route to the interview and arrive early D. All of the above