The Amish décor and shop workers give customers an authentic impression of the pride and skill built into the shop's products. These aspects also contribute to the store's ________

Chica and Feo are leaving their jobs at Big Firm to start a company of their own. Which may they do legally to start up their new enterprise?

a. Notify the clients at Big Firm that they are leaving to start their own business b. Offer Big Firm's clients deep discounts if they transfer their business to the new firm c. Try to get co-workers at Big Firm to quit and come to work for them d. Both a and b e. Both a and c

The "calm waters" metaphor envisions an organization as ________

A) a large ship on a roiling sea B) a large ship on a calm sea C) a small raft on a calm sea D) a small raft on a roiling sea