The technique for overcoming nervousness that includes progressive relaxation, visualization, and active engagement exercises is called

John is a member of team at work. He willing jumps in and does the work; he is a senior

member of the team, and he is able to quickly analyze the problem and make a sound decision. However, John often focuses on what he needs to do as an individual team member and is often not aware of other?s needs. He needs to develop which characteristic of an effective team member? A) experience B) problem-solving ability C) supportiveness D) action oriented

Yaakov sees Sven and says, "Hey, Sven. Where were you? I thought we were going to meet at McDonald's for lunch." Sven responds, "Hey, man. I was there. Where were you?" Yaakov says, "I was there at noon, like we agreed, and waited 30 minutes for you to show up." Sven says, "I was there at noon and didn't see you. Hey, wait a minute. Which McDonald's did you go to? I was at the one on campus." Yaakov says, "Well that explains it. I was at the one on the main highway." What kind of conflict does this situation reflect?

A. simple conflict B. pseudoconflict C. ego conflict D. complex conflict