The team members decided to vote for the

Virginia recognized that one of her shortcomings identified in last quarter's performance appraisal was that she seldom seemed to listen well to others

At this quarter's appraisal, she is planning to describe to her manager the ways she has tried to improve her listening habits. Virginia is considering which strategic communication component? a. goal setting b. situational knowledge c. communication competence d. anxiety management

The term

means identify or similarity of form or structure. Fill in the blank(s) with the appropriate word(s).