________ are private contractors who process Medicare Part A and B claims

Which type of drug name is usually capitalized?

A) Trade name B) Generic name C) Chemical name D) USP name

If a patient with a possible heart attack asks you if he or she is going to die, you should:

A) avoid answering the question and redirect the patient's thought process. B) advise him or her that only a licensed physician can answer this question. C) acknowledge the seriousness of the situation without taking away all hope. D) be honest and forthcoming by stating that the situation does not look good.