How has the Kyoto Protocol affected U.S. companies operating in Europe?
A) U.S. companies are changing the way they do business in order to comply with new emissions standards in Europe.
B) The Kyoto Protocol has not affected U.S. companies with subsidiaries in Europe because the U.S. has not signed the Kyoto Protocol.
C) Before U.S. companies can open any more European subsidiaries, the U.S. government must sign the Kyoto Protocol.
D) Because the United States is not a party to the Kyoto Protocol, U.S. companies may not operate in European countries that have signed the Kyoto Protocol.
A
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Which of the following statements about how personal characteristics affect a salesperson's level of motivation is true?
A. Highly experienced salespeople have higher valences for lower-order rewards than younger, less experienced salespeople B. Salespeople with high internal locus of control are likely to have relatively low expectancy and instrumentality estimates C. Higher educated salespeople are likely to have lower valences for higher-order rewards D. Intelligent salespeople have higher expectancy and instrumentality perceptions than those with less intelligence E. Experienced salespeople have smaller expectancy estimates than inexperienced salespeople
Mini-Case Question. If the same customer has a high repurchase desirability, a strong product preference, and recommends ATZ wireless telecommunications services to his friends and acquaintances, what type of customer would he be?
A) a new customer B) a captive customer C) an unprofitable customer D) a repeat customer E) a loyal customer