Informal "rules" for acceptable behavior in a group are called

Evaluating evidence while it is being presented interferes with good listening skills

True False

According to Augsburger (1992), which of the following assumptions is implicit in the conflict-as-normal approach?

A. The social system should not be adjusted to the needs of the members, but vice versa. B. Any type of conflict is an opportunity to grow. C. Confrontations are destructive and ineffective. D. Conflict is detrimental to the building of relationships.